HomePage / Documents / Terms & conditions
Latest Update: February 27, 2025
Latest Update: February 27, 2025
- Introduction - Welcome to NEXORAcloud ("we," "our," "us"). These Terms and Conditions ("Terms") govern your access to and use of our services, including Web Solutions, Hosting Solutions, Nexora Solutions, and other digital offerings. By using our services, you agree to comply with these Terms. If you do not agree, please refrain from using our services.
- Definitions - "User": Any individual or entity accessing or using our services.
- Services Provided We provide a comprehensive range of digital services, including:
- Web Solutions
- WebPage Creation: Custom design and deployment of responsive, SEO-optimized websites. Includes consultation and two revisions.
- WebStore Creation: Full-stack e-commerce development with payment integration and inventory management.
- SEO Optimisation: On-page/off-page optimization, keyword research, and performance reporting.
- WebPage Maintenance: Updates, security patches, and content management.
- Hosting Solutions
- Web Hosting: Shared hosting with SSL certification, regular backups, and 24/7 monitoring.
- VPS Hosting: Scalable Virtual Private Server solutions with root access, SSD storage, and dedicated resources.
- Dedicated Hosting: Exclusive physical servers with enhanced security, high-speed bandwidth, and hardware customization options.
- GamePanel Hosting: Optimized hosting environments for game servers with advanced control panels and real-time monitoring.
- SQL Hosting: Secure and scalable database hosting with regular backups and performance tuning.
- Mail Hosting: Enterprise-grade email hosting with spam filtering, encryption, and custom domains.
- Storage Hosting: High-availability storage solutions for data archiving and secure cloud backups.
- Nexora Solutions
- TimeTracker Solution: Time tracking and productivity monitoring tool with real-time reporting and integration capabilities.
- DataLab Solution: Comprehensive data analysis and visualization platform supporting big data and advanced analytics.
- Other Services
- CDN: Global Content Delivery Network ensuring faster load times and improved website availability.
- DDoS Protection: Multi-layered defense mechanisms to mitigate distributed denial-of-service attacks and maintain service uptime.
- User Responsibilities - You agree to provide accurate and complete information when registering for our services.
- Payment and Fees - Fees for services are outlined on our website or in individual service agreements.
- Termination of Services - We may suspend or terminate services if you violate these Terms or engage in harmful activities.
- Liability Limitations - We are not liable for indirect, incidental, or consequential damages resulting from service use.
- Changes to Terms - We reserve the right to modify these Terms. Notice will be provided through our website or via email. Continued use constitutes acceptance of updated Terms.
- "Services": All digital products and solutions provided by NEXORAcloud.
- "Account": A registered profile enabling access to our services.
- You must keep your login credentials confidential and notify us immediately if unauthorized access is detected.
- You will not engage in illegal activities or violate any applicable laws using our services.
- You are responsible for maintaining backups of your data unless explicitly stated otherwise.
- Payments must be made in advance unless specified otherwise. Late payments may result in service suspension.
- Refunds will be issued in accordance with our Refund Policy.
- You may request service termination at any time. Certain fees may apply.
- Data retention after termination is your responsibility unless specified in a separate agreement.
- We do not guarantee uninterrupted service availability due to external factors beyond our control.
Powered by WHMCompleteSolution